Business Wire IndiaWNS (Holdings) Limited (NYSE: WNS), a leading provider of global Business Process Management (BPM) solutions, today unveiled WNS TRAVOGUE, a comprehensive suite of digital solutions for the travel and hospitality industry. Built on more than two decades of experience working with clients from Airlines, Hospitality, Online Travel Agencies (OTA), and Travel Management Companies (TMC), WNS TRAVOGUE combines best-of-breed analytics and technology with WNS’ unparalleled domain expertise to accelerate growth and innovation.
“WNS TRAVOGUE is powered by our deep understanding of the travel and hospitality industry, and WNS’ focused, ‘digital-first’ approach. TRAVOGUE enables organizations to decode and translate travelers’ expectations into innovative business strategies and intelligent operations, helping create improved brand experiences,” said Keshav R. Murugesh, Group CEO, WNS.
As customer expectations continue to rapidly evolve, businesses in the travel and hospitality industry are increasingly looking for differentiated strategies to leverage digital, elevate customer experience and accelerate growth. WNS TRAVOGUE is focused on enabling these objectives across 6 key areas including:
- TravXP: Enabling smart experiences pre-, during and post-travel to improve customer engagement and brand loyalty
- TravOps: Driving operational excellence including cost reduction and productivity gains through an array of digital solutions and shared services
- TravRev: Building sustainable and resilient revenue streams and driving accelerated growth
- TravControl: Creating accounting and risk management solutions for improved financial management and control
- TravGreen: Designing sustainability initiatives to move towards ‘zero carbon’ footprint including fuel consumption, fleet management, and carbon offsets
- TravConsult: Architecting end-to-end transformation, including business processes, cost structures, data and analytics, resource management and technology adoption
